Friday, July 4, 2014

How to Get Higher Email Opens By Split Testing Subject Lines

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Are your email open rates struggling? You might be making mistakes you don’t even know you’re making. You can find out with a split test.

Last week, we explained the power of a good split test and showed how it can be done with sign up forms and lightboxes. But split tests don’t end once your list has taken shape. You can also test different elements of your emails to see what makes for more successful emails.

One of the easiest things to test is your subject line. Subject lines are crucial because they are the very first thing people see in their inbox. If it doesn’t intrigue them, it could also be the last thing they see of that email.

ClickZ, a marketing blog, did a test (and a retest) of a consistent subject line for a newsletter vs. a subject that indicated the topic of that edition of the newsletter. The consistent subject was “Subscriber Newsletter,” and the test ensured that the key theme of the newsletter was in the first 25 characters (ie “Prime Real Estate”).

Despite common advice that a consistent subject line helps open rates, ClickZ found the opposite:

chart-small

More people were opening and engaging with the newsletter when they knew what would be covered. Though consistency was impacted by the change, the insight provided by the title allowed people to determine if it would be worth reading.

When people knew ahead of time that they would be interested in what the email had to say, they engaged more with the content as well.

Here at AWeber, we tested direct, relevant subjects against creative, sometimes ambiguous subject lines.
The more direct subject lines were the clear winners. Though the creative subjects could be intriguing in the inbox, if people weren’t sure what they were going to gain from opening it, they were less likely to do so.
These are the subject lines we tested, organized by style:

Are Blacklisted Link Shorteners Getting Your Emails Blocked?Grow Your Email List 99% Faster: How One Site Did It43 Free Animated GIFs For Your Email CampaignEmail Timing: A Look At 6 MarketersEmail Marketers, Here’s What to Watch For in 2012What Do Teens Really Think Of Email?Customer Spotlight ? SEER InteractiveAWeber’s AWesome Anthony A.Selling Digital: The Perfect Last-Minute Christmas GiftGetting Earth-Friendly Beyond EmailThreadless’ Frequency Alert: Hot or Not?Why You Want Your Emails Filtered

The clear subject lines outperformed the creative ones in every metric. These were the numbers:

The split tests above give just a small snapshot of what’s possible when it comes to testing your subject lines. There are so many variables that go into the subject that it’s important to take them all into consideration, then test them one at a time.
Some variables to consider, courtesy of The WordStream Blog:

Length (does shorter or longer work better for your audience?)Personalization (including their name or other details in the title?)Use of Numbers (are they better spelled out or as numerals?)Question Marks and other icons (Eye catching or annoying?)Humor (Do people respond well to jokes or do they prefer a straightforward approach?)Scarcity tactics (Do people act on urgency?)

As always, even if you think you know what your subscribers like best – it’s worth the test.

There is a lot of research out there about what works and what doesn’t when it comes to headlines. Though these aren’t hard and fast rules, we want to give you some of the highlights to make your tests more effective.

In short, the spam filter. A few things to steer clear of:

CAPS LOCK IN YOUR SUBJECT LINELots of punctuation!!!!!!Spammy words such as free, winner, or profitsAny combination of these things

Though these tactics might catch someone’s eye in their inbox, if they’re coupled with other spam concerns, they’ll be caught in the spam filter first.

Convince your reader, through the subject line, that your content is worth their time and won’t take up too much of it.
According to Copyblogger, there are a few key things that accomplish this:

“How to” headlinesHeadlines with numbers, indicating a listSimple, direct statementsHeadlines that sound like news, not an adThe use of “you”

Use these tips, consider your variables and run some tests! We’d love to hear your findings in the comments section.

Check out Split Testing Sign Up Forms For More Subscribers to learn more about building your list with split tested sign up forms.

How Split Testing Sign Up Forms Get More SubscribersHow to Get Higher Email Opens By Split Testing Subject Lines?(this article)How Split Testing Your CTA Will Boost Your BusinessPrint This Post By: Katie Pilot
Katie Pilot was a Marketing Intern at AWeber. Subscribe to This Blog by Email There are no trackbacks for this post yet.

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What You Need to Know About Canada’s Anti-Spam Law (CASL)

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Canada’s new spam law, better known as CASL, is set to take effect on July 1, 2014. Similar to CAN-SPAM here in the U.S., Canada’s upcoming legislation is a way for regulators to help consumers dodge unsolicited commercial electronic messages sent via email, text and other channels. Here’s a quick overview.

CASL is a Canadian anti-spam law that protects Canadian email subscribers (those who have an email address using a .ca top level domain). The law is broken down into three parts that will require email marketers to have:

Consent – Senders need to get recipient approval to send marketing messagesIdentification – Identify who you are and whom you’re sending on behalf ofUnsubscribe Link – Every message must have a valid unsubscribe option

No, CASL also affects commercial electronic messages that are sent to other forms of electronic addresses. An electronic address is defined by CASL as an email account, telephone account, instant message account and some social media accounts. For example, Facebook messaging or LinkedIn messaging would fall within CASL’s restrictions.

Pretty much anyone who has no user consent or does not track or store this data. Likewise, those who purchase subscribers through other entities will be affected. Marketers who don’t clearly identify who they are or don’t use unsubscribe links should also take caution.

At any time, you can log in to your AWeber account to check opt-in confirmation for subscribers who have a .ca email address. From your account homepage:

Select “Subscribers” from the top menuChoose “Manage Subscribers”From the “Select field” drop down menu, choose “email” “ends with” and type .caView the Subscriber Information for each user to obtain opt-in date, opt-in ID and the IP address that was used to confirm opt-in

Although it is not required by CASL or CAN-SPAM, industry best practice says marketers should re-engage their email subscribers every six months to confirm they want to continue receiving content. What better way to ensure you’re giving subscribers what they want than by asking? Check out How Can I Re-Engage Inactive Subscribers?

More information

The AWeber Service Agreement may differ from what’s required by CASL so be sure to visit Canada’s anti-spam legislation website for additional guidelines and steps you should take to ensure you’re CASL compliant.

This post was updated on 6/20/14 to further clarify CASL and how it will affect commercial electronic message sending.

Print This Post By: Andrea Carter
Andrea Carter is a Public Relations Marketing Communications Specialist at AWeber Communications. Subscribe to This Blog by Email There are no trackbacks for this post yet.

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Burgers and Brews: AWeber-Style

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Summer and BBQ go together like AWeber and email marketing. Since we don’t suggest putting your email list on a grill, we have rounded up our team’s favorite burger recipes along with their ideal craft brew pairings.

Our in-house chefs hand-selected these winning duos from our 1st Annual Burger of the Week team member contest. We hope these clever and quirky creations inspire you to grill up something different at your next BBQ. Have a favorite? Let us know!

AWeber Burgers and Brews

If burgers aren’t your style, our AWesome AWeber chefs have created a few more summer favorites to keep your BBQ grill busy.

AWeberLife - Chefs Photo Credit: Hunter Boyle, Senior Business Development Manager

2 whole 3 lb Fryer Chicken8 Lemons (Reserve 2 for when chicken is cooked)6 Rough chopped Garlic Cloves6 Stems of Rosemary (plucked and chopped fine)1 Red Onion shaved thin2 cup Olive OilSalt and fresh ground Black Pepper

Slice Lemons into 4 and squeeze juice over the chicken. Combine the rest of the ingredients along with the lemon slices and coat chicken completely. Cover and refrigerate for 12 to 24 hrs.

Grill on high heat for approx. 5 to 6 minutes per side. You are looking for a nice caramel-colored sear, not black. Lower grill temperature to medium heat then cover and continue cooking for 20 to 30 minutes, or until internal temperature reaches 165 degrees.

Pull chicken off grill and let rest for 10 to 15 minutes.

Place chicken on serving plate, squeeze remaining lemons over chicken, sprinkle with cracked black pepper and enjoy!

2 lbs cleaned String Beans1 Jar Roasted Red Peppers3 medium Shallots1 oz Honey1.5 cup Balsamic Vinegar.5 cup chopped Basil

Toss string beans in oil, salt and pepper. Place on grill with heat on high. Cook until they begin to char a little. Not black all up and down, spots of char is what you want. Remove from grill and immediately toss with all remaining ingredients. Place in refrigerator and let cool for an hour.

Drain most of the liquid off (reserve for another use such as a salad dressing) and serve.

6-8 1.5 inch bone-in Pork Chops2 T Dijon Mustard4 T Honey6 T Sweet Chili Sauce2 T Soy SauceSalt and Pepper to taste

Combine all ingredients together and cover pork chops. Marinate for 24 hrs.

Set grill to high heat and begin grilling pork chops for 4 to 5 min per side with a quarter turn halfway through each side. Continually brush chops with marinade. Cook until internal temperature reaches 135 degrees.

1 Can Refried Beans1 Packet Taco Seasoning1 Can Green Chilies1 16 oz Sour Cream1 16 oz Jar Salsa1 Diced Tomato8 oz Shredded Cheddar Cheese1 Chopped Green Onion

Layer in serving dish starting with #1. Chill in refrigerator for 2 hrs and serve with tortilla chips.

Stay tuned for more #AWeberLife fun on the first Friday of every month!

Contributing Authors: Allie Naughton & Olivia Dello Buono

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